At Luxury Cup Store, we understand that the journey of a meticulously crafted German beer stein is just as important as its destination. Our delivery services are designed to ensure that your cherished collectiblesâwhether a hand-painted German Military Stein, a festive Christmas Ornament, or a robust Brewery Mugâarrive safely and promptly, no matter where you are in the world.
Shipping Options Tailored for Collectors
We offer two reliable shipping methods to accommodate your needs:
- Standard Shipping (DHL or FedEx): For those eager to add to their collection without delay, our standard option ensures your order arrives within 10-15 business days after processing. A flat fee of $12.95 applies to all orders.
- Free Shipping (EMS): Orders totaling $50 or more qualify for free shipping via EMS, delivering your treasures within 15-25 business days. Perfect for patient connoisseurs building their curated ensembles.
Note: We ship globally but currently exclude a few remote regions in Asia and isolated areas due to logistical constraints. Rest assured, we continuously review our coverage to serve more enthusiasts of German heritage.
From Our Hands to Yours: The Delivery Process
Each order is handled with the care befitting its artistry. After you place your order:
- Order Processing (1-2 days): Our team meticulously verifies and packs your item, ensuring it meets our standards of authenticity and quality. We use reinforced, custom-fit packaging to protect delicate details like Cobalt Blue glazing or Crystal Stein etchings.
- Shipment Tracking: Once dispatched, youâll receive a tracking number to follow your packageâs journey from our El Paso hub to your home.
- Delivery & Unboxing: Your stein arrives ready to be unveiledâa moment we hope feels like unwrapping a piece of German tradition.
Our Promise: Reliability and Care
Just as our steins embody centuries of craftsmanship, our delivery reflects a commitment to excellence. We partner with trusted carriers like DHL, FedEx, and EMS to ensure secure transit. Should any issue arise, our customer service team ([email protected]) is here to assist.
Hassle-Free Returns
Confidence in your purchase is paramount. If an item does not meet your expectations, we accept returns within 15 days of delivery. Please contact us to initiate a returnâwe strive to make the process seamless.
As you explore our collectionsâfrom Antique Style Steins to German Advent Calendarsâknow that we are dedicated to delivering not just products, but heirlooms wrapped in history. Thank you for trusting us to bring a slice of German artistry to your doorstep.