Privacy Policy

Welcome to Luxury Cup Store. We are stewards of authentic German beer steins and heritage gifts, and we extend this commitment to stewardship to the protection of your personal data. Your privacy is of paramount importance to us, and this Privacy Policy outlines how we collect, use, and safeguard the information you entrust to us when you visit luxurycupstore.com.

1. Information We Collect

To provide you with a seamless and secure shopping experience, we collect information that you provide directly to us and through automated technologies.

• Personal Identifiable Information (PII): This includes information you provide during checkout or when creating an account, such as your name, shipping address, email address, and phone number. For payment processing, we collect payment information (e.g., credit card number) which is handled directly by our secure payment gateways and not stored on our servers.
• Order Information: Details of the products you purchase, such as the specific stein or gift, its price, and the date of purchase.
• Technical & Browsing Data: When you browse our site, we automatically receive your computer’s internet protocol (IP) address, browser type, and operating system to help us learn about your browser and device for analytics purposes.
• Communication Data: Any correspondence you have with us, including emails sent to [email protected].

2. How We Use Your Information

We use your information with the care and precision befitting our collectibles, solely for the following purposes:

• To process your orders, arrange for shipping, and provide you with invoices and/or order confirmations.
• To communicate with you about your order, our products, and promotional offers, in accordance with your preferences.
• To screen our orders for potential risk or fraud.
• To improve and optimize our website based on the browsing data and interactions we have with you.
• To comply with any applicable legal obligations.

3. Sharing and Disclosure of Your Information

We treat your data with the same discretion we afford our valued clientele. We share your Personal Information with third parties only to help us use it for the purposes described above:

• Service Providers: We engage trusted third parties to perform functions like order fulfillment, payment processing (Visa, MasterCard, JCB, PayPal), and shipping (e.g., postal carriers). They have access to only the information needed to perform their tasks and are obligated not to disclose or use it for other purposes.
• Legal Compliance: We may disclose your information if we are required by law to do so or if you violate our Terms of Service.
• Business Transfers: In the event that Luxury Cup Store is involved in a merger, acquisition, or asset sale, your data may be transferred as a business asset.

We do not sell, trade, or rent your personal identification information to others.

4. Data Storage and Security

Your data’s security is as crucial to us as the secure packaging of our fragile steins. We implement a variety of security measures to maintain the safety of your personal information:

• All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our Payment gateway providers’ databases. It is only accessible by those authorized with special access rights to such systems, who are required to keep the information confidential.
• Your personal information is stored on secure servers behind firewalls.
• While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. No method of transmission over the Internet or electronic storage is 100% secure.

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights

You have rights regarding your personal data. You may:

• Access: Request access to the personal data we hold about you.
• Rectification: Request that we correct any inaccurate or incomplete information we hold about you.
• Erasure: Request that we delete your personal data from our records, subject to certain legal exceptions.
• Objection & Restriction: Object to our processing of your personal data or request that we suspend the processing of your personal data.
• Data Portability: Request a copy of your personal data in a structured, machine-readable format.
• Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

6. Cookies and Tracking Technologies

Our website uses “cookies” – small files stored on your device – to enhance your experience. Like a master craftsman’s tools, they help us understand how our site is used and how we can improve it.

• Essential Cookies: These are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you, such as setting your privacy preferences or filling in forms.
• Analytical/Performance Cookies: These allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular.
• Functionality Cookies: These enable the website to provide enhanced functionality and personalization, such as remembering your preferred language or region.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you turn cookies off, some features that make your site experience more efficient may not function properly.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us